1- EXCHANGE AND RETURN POLICY

2 - PEARL LINGERIE METICULOUSLY CHECKS ALL ITEMS BEFORE SHIPPING, TO AVOID INCIDENTS DUE TO POSSIBLE FACTORY PROCESSES.

3 CAN I EXCHANGE OR RETURN LINGERIES OR UNDERWEAR?

For reasons of hygiene and protection of our customers, returns of underwear are not accepted. (including sets) Bikinis, Bodysuits, Thongs, Panties, if the item has a factory defect, you can return it and get a full refund.

To make an exchange or return, it is essential that both the item and its original packaging and labeling are in perfect condition.

NO returns or exchanges are allowed if the item is stained, painted, damaged in any way or used by the customer.

PEARL LINGERIE reserves the right to accept returns that do not meet this condition. Once the condition of the item has been verified, the corresponding change or refund in the value of the item will be made using the same payment method used by the customer. Only if the item is defective will we cover the costs of returning the item. In all other cases, you must bear the direct cost of returning the item. THE COST OF RETURN IS €9.50